Terms of service

Welcome to i-joastory. By using our website or making a purchase, you agree to the following terms. Please read them carefully.

General

These Terms of Service govern your use of the i-joastory website and your purchases from us. By accessing our site or placing an order, you accept these terms in full. If you do not agree, please do not use our site.

Eligibility

You must be at least 13 years old, or have permission from a parent or guardian, to make a purchase. By placing an order, you confirm that the information you provide is accurate and complete.

Products and Pricing

All prices are listed in US Dollars (USD).

We reserve the right to change prices at any time without notice.

Product images and descriptions are for reference only. Colors may vary slightly depending on your screen.

We may limit quantities or refuse orders at our discretion.

Orders and Payment

Full payment is required at checkout.

We accept: American Express, Diners Club, Discover, JCB, Maestro, Mastercard, and Visa.

Your order is confirmed once payment is processed successfully.

We reserve the right to cancel any order due to suspected fraud, pricing errors, or stock issues. If canceled, you will be refunded in full.

Shipping

We ship within the United States only.

Our shipping carrier is UPS.

Shipping is free on all orders.

Delivery time: 3–7 business days after your order is confirmed.

Delivery times may vary depending on your location.

We are not responsible for delays caused by UPS, weather, or events beyond our control.

Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy:

Returns accepted within 30 days of receiving your order.

Items must be unworn, unwashed, with original tags attached.

Refunds go back to your original payment method within 5–10 business days after approval.

Shipping is free, so no shipping fees are deducted from refunds.

Final sale items, gift cards, and hygiene products cannot be returned.

Exchanges

Exchanges are subject to stock availability and must be requested within 30 days of receiving your order. If the item is unavailable, we will process a refund instead.

Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of i-joastory and may not be copied, reproduced, or used without our written permission.

User Conduct

You agree not to:

Use our site for any unlawful purpose

Attempt to disrupt or damage the site

Submit false or misleading information

Infringe on the rights of others

Limitation of Liability

i-joastory is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability is limited to the amount you paid for the product in question.

Privacy

Your personal information is handled according to our Privacy Policy. By using our site, you consent to our collection and use of your data as described there.

Changes to These Terms

We may update these Terms of Service at any time. Changes take effect once posted on this page. Continued use of our site means you accept the updated terms.